About Us
Our company is based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from referrals.
We welcome the opportunity to earn your trust and deliver you the best service in the industry.
Experienced, Professional Staff
By using trained professionals to answer your calls—not recorded messages—you can give your customers the personal service that they deserve. We answer your phone and handle your messages in any manner that you want, 24 hours a day, 365 days a year!
Meeting Your Specific Needs
After-Hours Emergency Calls/Call Screening—By developing procedures specifically for your needs, we can screen after-hours calls so that only emergencies are relayed (patched, paged, call home number, etc.).
Overflow Calls—If your staff is busy, you can have the overflow calls automatically forwarded to us. Instead of your caller getting a busy signal, we can take the information, and your staff can get back to the caller, if needed. We can route priority calls back to your office if you wish.
Lunch Hour & Staff Meeting Coverage—Calls can be transferred to us temporarily during the day for any reason.
Professional Services Message Center is a proud member of the following Answering Services Groups:
- ASTAA (Atlantic States Telephone Answering Association)
- ATSI (Association of TeleServices International)
- NAEO (National Amtelco Equipment Owners)
